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| Assistance for South Africans in China |
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1. Vision
A client orientated, professional and proactive consular service.
2. Mission
We are committed to render a professional, and people friendly consular service to all South Africans who travel, work, study and live abroad.
3.
Values
The Chief Directorate: Consular Services of the Department of International Relations and Cooperation (DIRCO) is committed to providing an effective and efficient service to all our clients throughout the world, irrespective of national origin, age, gender or religious orientation. Our clients include not only members of the public requiring Consular services, but also other government departments and institutions, South African representatives abroad and all business units within the DIRCO. Our commitment to render services can be clearly determined and measured at all times by sensitivity, empathy, courtesy, speed, accuracy and fairness.
The Consular Section in Beijing
Telephone Numbers & other Contact Details:
Address: South African Embassy: Beijing
5 Dongzhimenwai Dajie
Beijing,
100600
People's Republic of China
Switchboard +86 (10) 853 20000
Ms C Nel
1st Secretary
+86 (10) 853 20025
Email Address: cnel@dirco.gov.za
Mobile Telephone +86 139 1082 5764
Ms J Rammutle
3rd Secretary
+86 (10) 853 20026
Email Address: rammutlej@dirco.gov.za
Mobile Telephone +86 139 1082 5764
- Normal consular services: Available Mondays to Fridays 09h00 – 17h00
- Commissioner of Oath : Available Mondays to Fridays 09h00 – 12h00
(PLEASE PHONE TO MAKE AN APPOINTMENT) |
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| Assistance in China |
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| For assistance when in China contact the South African Embassy in Beijing, China or the Department, Chief Directorate: Consular Services in Pretoria. Depending on the service required a valid form of identification may be requested. If in doubt and when possible an initial telephonic enquiry may save time later. Consular Services are free unless otherwise specified. |
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| What Services can South African Citizens Expect from Consular Officers In Beijing, China? |
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| In emergencies |
- Humanitarian assistance in emergencies (i.e. situations involving destitution or distress of South African nationals abroad). This includes, providing a support service in hostage cases as well as assistance rendered to South African nationals abroad in cases of political turmoil or natural disasters.
- In the event of an emergency, we communicate on behalf of South African nationals abroad with the next of kin and/or friends in South Africa.
- Logistical support and non-financial assistance for South African nationals who are in hospital abroad or who may need to be repatriated to SA for urgent medical or professional attention.
- Communication with the next-of-kin in the event of reported death or life threatening illness or injury. We also provide logistical assistance with the importation of mortal remains (including import permit applications) or burials of South African nationals abroad. We do not provide financial assistance arising from the death of a South African national abroad.
- Provide guidance to next-of-kin and liaison with relevant stakeholders in the search for missing persons abroad and/or determination of the whereabouts of South African nationals abroad under certain circumstances.
- Assistance to families under certain circumstances in facilitating the transfer of funds to family members in distress/destitute abroad where commercial means is non-existent or limited or where levels of destitution dictate. The family member in South Africa must deposit the funds at a regional office of the Department of Home Affairs.
- Advice, guidance and support to a custodial parent/guardian in matters of child abduction or child stealing. Where there is evidence that the health and safety of the child is in jeopardy, the matter is treated as an emergency.
- Abduction and kidnapping covers forcible restrictions on the freedom of movement of persons for different outcomes. All instances of kidnapping outside of South Africa should be reported to the Operations Room immediately. We provide advice and guidance to the next of kin of affected nationals.
- Assistance and guidance to foreign representatives regarding their nationals in South Africa who need Consular assistance.
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| Legal and Notary: |
- Facilitate the serving of legal summons on defendants abroad;
- Convey requests for extradition, rogatory letters and evidence on commission between states.
- Authenticate public documents for use between states.
- Provide advice, guidance and support to the custodial parent/guardian, in collaboration with the Office of the Family Advocate where indicated, in cases of abduction of South African children to foreign countries. Where there is evidence that the health and safety of the child is in jeopardy the matter is treated as an emergency.
- Provide a list of local lawyers and/or detail of local Law Commissions. (The Department cannot vouch for the competence of any lawyer and does not accept responsibility or liability for information provided in good faith).
- Provide a list of local translators. (The Department cannot vouch for the competence of the translator(s) provided).
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| Other Services: |
- Assist to replace lost, stolen, damaged or expired passports abroad (fees apply);
- Under certain circumstances provide an emergency loan to a destitute citizen (subject to repayment with interest and only granted if requirements are met. This is done in consultation with the Department of Home Affairs);
- Request the local authorities to investigate suspicious deaths of and crimes against South African citizens;
- Provide guidance in collaboration with the Department of Social Development on matters relating to adoptions;
- Provide assistance and guidance to foreign representatives regarding their nationals in South Africa;
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| What Services do Consular Officers in Beijing NOT Render to South African citizens? |
- Institute court proceedings or obtain legal advice on behalf of South African nationals locally and abroad.
- Secure a release from prison/detention;
- Intervene in court and legal proceedings (in foreign countries); to get South African nationals out of prison, on bail or an early trail;
- Support a South African national financially whilst in prison;
- Give legal advice;
- Assist with the transfer of funds to a national who is not in distress;
- Interfere in or initiate court or legal proceedings on behalf of South African citizens and body corporate;
- Request local authorities to give preferential treatment to South Africans;
- Investigate crimes or deaths;
- Return a child that has been abducted by a parent / family member.
- Obtain a criminal record check on your behalf;
- Pay for cremations, burials or the repatriation of mortal remains to South Africa;
- Enforce a South African custody agreement abroad or compel a country to decide a custody case;
- Pay hotel, legal, medical or any other bills;
- Pay travelling expenses;
- Undertake work done by travel agents, airlines, banks, etc.;
- Obtain accommodation, work or work permits on your behalf;
- Intervene on your behalf in disputes between employer and employee;
- Store personal effects or search for lost items;
- Accept personal mail and parcels;
- Issue pensions and social security benefits;
- Formally assist dual nationals in the country of their second nationality.
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