CONSULAR HOURS

Immigration – Visas (No appointment required)

For Applications:

Mondays, Tuesdays and Thursdays

09h00 to 12h00

For Collections:

Mondays, Tuesdays and Thursdays

14h00 to 15h00

IMPORTANT NOTICE

From 1 May 2026, Civic Services on Wednesdays will be by appointment ONLY.

Wednesdays ONLY

Passports, ID’s, Birth Registration, Renunciation, etc.

09h30 to 12h00 by appointment ONLY: 20-minute slots

Authentications, Police Clearances, Parental Consent Forms, Commissioner of Oaths etc.

12h30 to 13h00:  10-minute slots

Email for appointments: civicservices.sg@dirco.gov.za

No Appointment Required for Collections:

Wednesdays

14h00 to 15h00

For more information on visa/ immigration www.dha.gov.za /

Email for General Enquiries:  Singapore.consular@dirco.gov.za
Email for Civic Services appointments: civicservices.sg@dirco.gov.za

IMPORTANT NOTICE

The South African Traveller Management System (SATMS) is a mandatory digital customs system implemented as from Wednesday, 1 July 2026, by the South African Revenue Service (SARS). All travellers entering or leaving South Africa must submit an online declaration for goods, currency, and foreign-registered vehicles within 24 hours prior to travel.

Key Requirements

• Who it applies to: All citizens, residents, and foreign nationals travelling by air, land, sea, or rail. Minors and infants must also be declared by a parent/guardian.
• What to declare: Goods acquired abroad, items for repair/remodelling, commercial goods, and cash/bearer negotiable instruments exceeding R25 000.
• Foreign vehicles: Travellers crossing borders with a foreign-registered vehicle must also use SATMS.

How to Submit Your Declaration

You will receive an electronic confirmation via email to show at customs. You can complete it using any of these channels:

Online Portal: Access the SARS Customs Online Traveller Declaration webpage, www.sars.gov.za/travellerdeclaration/.

• Mobile Apps: Download the SA Traveller Management System App (available on Google Play, Apple App Store, and Huawei AppGallery) or use the SARS MobiApp.
• At the Border: Scan-to-Declare QR codes are available at all ports of entry. Self-service terminals and customs officials are available to help if you haven't completed it in advance.

https://www.sars.gov.za/guide-to-satms-through-sars-website/